Our aim is customer’s complete shopping satisfaction. We believe that if the customer is happy with our merchandise then he/she will buy from us again. But sometimes the conditions/situations are not in our favour and if a customer is not happy with the product then the following terms apply for a mutually consented resolution of the situation.
We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that:
In only such cases as given above, we will replace the item at no extra cost, provided that the request for replacement / return of item is made within the 7 days of Delivery. No returns or replacements will be allowed after the order is processed, except for the reasons given above.
We can however offer Store Credits that can be used to purchase something of the same or higher value by paying the differential (if any) in case the customer wants something else. The customer will have ship us the back the product at his own shipping cost and after we inspect and confirm the un-used nature of the garment, the customer will be issued Store Credits.