For orders placed before 1pm on a business day, we aim to ship the same day, providing card security checks are complete, payment received and stock availability is confirmed. Orders placed after 1pm will be shipped the next business day. Orders Received on Sunday or during Holidays are dispatched the following Monday or next working day. During busy times, such as holiday periods, there can be processing and shipping delays.
The orders cannot be shipped to PO boxes or military addresses, rural domestic addresses require one or more additional days to deliver.
Domestic customers are responsible for any OCTORI Duty charged by your state government. We are unable to predict which shipments will be assessed these fees or the amount of the fee that may be charged. In cases of refusal, either the cost of the goods or return service costs will be assessed.
An E-mail containing your package tracking information will be sent after shipment dispatch.
Each item in your order is sold by http://www.stylestone.in. Those items for shipment to countries outside of the India may be subject to taxes, customs duties and fees levied by the destination country. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.
With respect to each item for which Import duty fees have been calculated, you authorize http://www.stylestone.in to designate a courier company or freight forwarder to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise, process and remit your actual Import duty fees for such item. The import duty may be collected by Courier Company on or before delivery.
For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products may not be designed in accordance with destination country standards, specifications, and labelling requirements; and the products may not conform to destination country standards. You are responsible for assuring that the product can be lawfully imported to the destination country.
When ordering from http://www.stylestone.in, the recipient is the importer of record and must comply with all laws and regulations of the destination country.
About International Customs, Duties & Taxes:
When ordering from http://www.stylestone.in, you're responsible for assuring the product can be lawfully imported to the destination country.The recipient is the importer of record and must comply with all laws and regulations of the destination country.
Orders shipped outside of the India may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country.
Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country. If customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Order Cancellation by Customer:
In case we receive a cancellation e-mail and till that time the order has already been "processed" by us, the order cannot be cancelled.
However , http://www.stylestone.in has complete right to decide whether an order should be cancelled or not.
Also, the customer agrees not to dispute the decision made by http://www.stylestone.in and also accept their decision regarding the cancellation in case of any unforeseen circumstances.
Order Cancellation by StyleStone:
StyleStone reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The 100% payment shall be refunded and the User shall be informed of the same.
If a non-delivery or late delivery occurs due to a mistake by the User (i.e. wrong or incomplete name or address or recipient not available or any other related reason) any extra cost spent by http://www.stylestone.in for re-delivery shall be claimed from the Customer.
Gift Certificate will not be cancelled, user can demand for extension of expiry date within 3 days of purchase.